Last updated: 25 August 2026
GyaanShala sells digital courses and physical DIY kits. Delivery works differently for each.
Who you are buying from
GyaanShala is operated by Webliska Technologies (Proprietorship), a business registered in India.
Webliska Technologies
GSTIN: 06ATYPG3011E1ZX
SCF 65, Sector 9, 1st Floor, Near Axis Bank
Faridabad, Haryana 121006, India
Email: support@gyaanshala.com
All orders on GyaanShala are billed in Indian Rupees (INR) and are governed by the laws of India.
Online courses — digital delivery
- Access is granted immediately after your payment succeeds. There is no waiting period and no shipping charge.
- Your login details are shown on the confirmation page and emailed to the address used at checkout, usually within a few minutes.
- Courses are watched online and access does not expire. You can sign in from any device.
- If the email does not arrive, check your spam folder first, then contact us and we will resend it.
DIY kits — physical delivery
- Where we ship. Across India only. We do not ship internationally.
- Dispatch. Orders are dispatched within 2–4 business days of payment, excluding Sundays and public holidays.
- Delivery. Typically 4–8 business days from dispatch, depending on your location. Remote pin codes can take longer.
- Charges. Any delivery charge is shown at checkout before you pay.
- Tracking. We email tracking details once your order is handed to the courier.
- Address accuracy. Please check your address and phone number at checkout. We cannot redirect a parcel once dispatched, and re-delivery of a parcel returned due to an incorrect address may be chargeable.
- Delays outside our control. Courier delays, weather and regional disruption can extend delivery. We will keep you updated where we can.
Damaged or missing deliveries
If a kit arrives damaged or incomplete, email us within 48 hours of delivery with photographs of the item and its packaging. See our Refund & Cancellation Policy for what happens next.
Contact
Questions about an order or delivery: support@gyaanshala.com or hello@gyaanshala.com, or use our contact page.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, and the Digital Personal Data Protection Act, 2023:
Grievance Officer
Webliska Technologies
SCF 65, Sector 9, 1st Floor, Near Axis Bank, Faridabad, Haryana 121006, India
Email: support@gyaanshala.com
We acknowledge complaints within 48 hours and aim to resolve them within 30 days of receipt. Please include your order email and a description of the issue so we can find your records.
